Terms of use
TERMS OF USE
Last Updated: August 31, 2026
1. INTRODUCTION
These Terms of Use ("Terms") govern your access to and use of the website, platform, applications, features, content and services operated by AVENIQ DIGITAL LTD, a private limited company incorporated in Cyprus under registration number HE 494971 ("AVENIQ", "Company", "we", "us" or "our").
Our service is available through [WEBSITE URL] (the "Platform").
By accessing, registering for, or using the Platform, you confirm that you have read, understood and agreed to these Terms and our Privacy Policy.
If you do not agree with these Terms, you must not use the Platform.
2. ELIGIBILITY
You must be at least 18 years old to use the Platform.
By using the Platform, you represent and warrant that:
- you are at least 18 years old;
- you have the legal capacity to enter into these Terms;
- the information you provide is accurate and not misleading;
- you will comply with all applicable laws and regulations;
- you are not prohibited from using online dating or communication services under applicable law.
We may request information or take reasonable measures to verify your age or identity where required for legal, security, fraud-prevention or compliance purposes.
3. DESCRIPTION OF THE SERVICE
The Platform provides online dating, social discovery and communication functionality that may allow users to:
- create and maintain user profiles;
- search for and view other profiles;
- communicate with other users;
- send and receive text messages;
- exchange photographs, videos and other permitted content;
- use paid communication or other premium features;
- purchase and use virtual credits or other virtual units.
The Platform is an online communication service. We do not guarantee that any particular user will find a romantic partner, establish a relationship, meet another user in person, or achieve any particular result through the Platform.
4. USER ACCOUNTS
Certain features require you to create an account.
You are responsible for:
- maintaining the confidentiality of your account credentials;
- all activity conducted through your account;
- providing accurate and current information;
- notifying us promptly if you believe that your account has been accessed without authorization.
You must not:
- create an account using false identity information;
- impersonate another person;
- create an account for another person without authorization;
- maintain multiple accounts for fraudulent or abusive purposes;
- sell, transfer or otherwise provide your account to another person.
We reserve the right to suspend or terminate accounts that violate these Terms.
5. USER PROFILES AND USER CONTENT
Users may submit information, photographs, videos, messages and other materials ("User Content") to the Platform.
You retain ownership of User Content that you lawfully own.
By submitting User Content to the Platform, you grant AVENIQ a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, display and transmit such content solely to the extent reasonably necessary to operate, maintain, secure and improve the Platform and provide the requested services.
You represent and warrant that:
- you own or have the necessary rights to submit the content;
- the content does not violate applicable law;
- the content does not infringe another person's intellectual property, privacy or other rights;
- the content is not fraudulent or intentionally misleading;
- you have obtained any necessary consent from individuals appearing in photographs or videos.
6. PROHIBITED CONDUCT
You must not use the Platform to:
1. violate any applicable law or regulation;
2. impersonate another person;
3. create fraudulent or deceptive accounts;
4. harass, threaten, stalk or intimidate another person;
5. distribute malware, viruses or malicious code;
6. attempt to gain unauthorized access to accounts or systems;
7. collect personal information about other users for unauthorized purposes;
8. advertise or promote unrelated commercial services without authorization;
9. distribute spam or unsolicited commercial communications;
10. engage in fraud, scams, money laundering or other unlawful financial activity;
11. distribute sexually explicit content where prohibited by applicable law or Platform rules;
12. use the Platform for prostitution, trafficking or sexual exploitation;
13. exploit or endanger minors;
14. upload content that is illegal, defamatory, threatening or discriminatory;
15. manipulate or interfere with Platform functionality;
16. use automated systems, bots or scripts to access the Platform without authorization;
17. attempt to circumvent payment, security, verification or account restrictions;
18. use another person's payment method without authorization;
19. engage in conduct that may reasonably cause harm to the Company, the Platform or other users.
We may remove content and restrict, suspend or terminate accounts where we reasonably believe that these Terms or applicable law have been violated.
7. COMMUNICATION BETWEEN USERS
The Platform may enable users to communicate with one another.
AVENIQ does not guarantee the accuracy, identity, intentions, background, age, location or personal circumstances of another user.
Users are responsible for exercising reasonable caution when communicating with or meeting another person.
You should never send money, financial credentials, passwords, identity documents or other sensitive information to another user merely because that person requests it.
We strongly recommend that users:
- communicate through the Platform when possible;
- avoid sharing sensitive personal information;
- independently verify information provided by another user;
- meet in public places when meeting another person offline;
- inform someone they trust about planned meetings.
8. USER CONTENT AND MODERATION
We may use automated tools, human review, reports from users and other reasonable measures to detect, prevent and address:
- illegal content;
- fraud;
- spam;
- abuse;
- harassment;
- impersonation;
- security threats;
- violations of these Terms.
We may remove, restrict, disable access to or otherwise moderate content where permitted or required by applicable law.
We may also suspend or terminate accounts where appropriate.
Our moderation decisions may be based on the nature and severity of the conduct, previous violations, potential harm, applicable law and other relevant circumstances.
9. PAID SERVICES AND CREDITS
Certain features of the Platform may require payment.
The Platform may use virtual credits, tokens or similar units ("Credits") to access certain paid features.
Credits may be used, depending on the functionality available on the Platform, for services such as:
- sending messages;
- accessing communication functionality;
- sending or receiving certain media;
- accessing premium features;
- other services expressly identified on the Platform.
The applicable price and number of Credits required for a particular feature will be displayed before purchase or use.
Credits:
- have no cash value;
- are not legal tender;
- are not a bank account or financial instrument;
- cannot be exchanged for cash;
- cannot normally be transferred between users;
- cannot be resold;
- may only be used within the Platform.
We reserve the right to modify the price, availability or functionality of Credits, subject to applicable law.
10. PURCHASES
When purchasing Credits or another paid service, you authorize the applicable payment provider to charge the payment method selected by you for the displayed amount.
All prices are displayed before purchase.
You are responsible for providing accurate billing information.
We may use third-party payment processors to process payments. Payment information may be processed directly by the applicable payment provider in accordance with its own terms and privacy policy.
AVENIQ does not intentionally store complete payment card numbers where payment processing is performed by a third-party payment processor.
11. REFUNDS AND CANCELLATION
Payments for Credits and digital services are generally non-refundable except where a refund is required under applicable law or expressly provided by the Platform.
Where applicable law gives consumers a statutory right of withdrawal, that right may be affected when digital content or digital services are supplied immediately after purchase with the consumer's express request and acknowledgement that performance begins immediately.
Nothing in these Terms excludes or limits any mandatory consumer rights that cannot lawfully be excluded.
If you believe you are entitled to a refund, you may contact us at:
support@aveniq-digital.com
Please provide:
- your account email address;
- transaction date;
- transaction amount;
- transaction or payment reference, if available;
- reason for the refund request.
We may investigate refund requests for fraud, unauthorized transactions or misuse.
12. THIRD-PARTY SERVICES
The Platform may integrate with or link to third-party services, including payment processors, analytics providers, authentication providers, hosting providers and other technology providers.
Third-party services are governed by their respective terms and privacy policies.
AVENIQ is not responsible for the independent acts, omissions, policies or availability of third-party services.
13. INTELLECTUAL PROPERTY
The Platform and its original content, software, design, trademarks, logos, graphics, text, interfaces and functionality are owned by or licensed to AVENIQ and are protected by applicable intellectual property laws.
Except as expressly permitted by these Terms, you may not:
- copy;
- reproduce;
- modify;
- distribute;
- sell;
- license;
- reverse engineer;
- publicly display;
- commercially exploit
any part of the Platform without our prior written permission.
14. PRIVACY
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, disclose and protect personal information.
You can access the Privacy Policy through the Platform.
15. COOKIES AND SIMILAR TECHNOLOGIES
The Platform may use cookies, pixels, local storage and similar technologies for purposes including:
- authentication;
- security;
- functionality;
- analytics;
- performance;
- remembering preferences;
- marketing, where permitted.
Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.
16. AVAILABILITY OF THE PLATFORM
We attempt to keep the Platform available and functioning properly, but we do not guarantee uninterrupted or error-free operation.
The Platform may occasionally be unavailable because of:
- maintenance;
- technical failures;
- security incidents;
- third-party infrastructure problems;
- internet or telecommunications failures;
- events beyond our reasonable control.
17. DISCLAIMER
To the maximum extent permitted by applicable law, the Platform is provided on an "as available" basis.
We do not guarantee that:
- the Platform will always be available;
- the Platform will be free from errors;
- profiles or user information are completely accurate;
- another user is who they claim to be;
- another user has legitimate intentions;
- communications will result in a relationship;
- the Platform will meet every user's expectations.
You use the Platform at your own discretion and risk.
18. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, AVENIQ shall not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profits, loss of data, loss of business opportunities or reputational damage arising from your use of the Platform.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, intentional misconduct, or rights that consumers are legally entitled to retain.
To the extent permitted by law, our aggregate liability arising out of your use of the Platform shall be limited to the amount you paid to AVENIQ for the relevant paid service during the 12 months preceding the event giving rise to the claim.
This limitation does not apply where such limitation is prohibited by applicable law.
19. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless AVENIQ, its directors, officers, employees, contractors and service providers from claims, damages, liabilities, losses and expenses arising from:
- your violation of these Terms;
- your unlawful use of the Platform;
- your User Content;
- your violation of another person's rights;
- fraudulent or abusive activity conducted through your account.
20. SUSPENSION AND TERMINATION
You may stop using the Platform at any time.
We may suspend or terminate your account where:
- you violate these Terms;
- we reasonably suspect fraud or abuse;
- required by law or a competent authority;
- necessary to protect the Platform or other users;
- continued use creates a security or legal risk.
Where appropriate and legally permissible, we may provide notice or an explanation for account restrictions.
Termination does not affect rights or obligations that arose before termination.
21. COMPLAINTS AND ILLEGAL CONTENT
If you believe that content or activity on the Platform violates applicable law or these Terms, you may contact us at:
support@aveniq-digital.com
Your complaint should include sufficient information for us to identify the relevant content, account or conduct.
Where applicable under EU law, we will process complaints and notices in accordance with our applicable legal obligations.
22. CHANGES TO THESE TERMS
We may update these Terms from time to time.
Where changes are material, we will provide appropriate notice where required by law.
The updated Terms will become effective on the date stated at the beginning of the updated version unless otherwise required by applicable law.
Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms to the extent permitted by law.
23. GOVERNING LAW
These Terms shall be governed by the laws of the Republic of Cyprus, without prejudice to any mandatory consumer protection rights applicable to you in your country of residence.
Where legally permissible, disputes shall be subject to the jurisdiction of the courts of Cyprus.
Nothing in this section prevents a consumer from exercising mandatory rights available under the laws of their country of residence.
24. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be modified or removed to the minimum extent necessary, while the remaining provisions shall remain in full force and effect.
25. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any additional terms expressly applicable to specific services, constitute the agreement between you and AVENIQ concerning your use of the Platform.
26. CONTACT INFORMATION
AVENIQ DIGITAL LTD
Company registration number: HE 494971
Jurisdiction: Republic of Cyprus
Registered office:
[INSERT REGISTERED OFFICE ADDRESS]
Email:
support@aveniq-digital.com