Last updated: 15/09/2026
Privacy Policy
At Heartllink.com (referred to as the “Website”), we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, handle, store, and share your personal information, as well as your rights regarding its use.
By interacting with the Website, creating an account, or using our services, you acknowledge that you have read and understood this Policy. Where consent is required by applicable law, we will obtain your consent before processing your personal information for the relevant purpose.
For a comprehensive understanding of your rights and responsibilities, we recommend reviewing this Policy together with our Terms and Conditions and Cookie Policy.
GOVERNING PRIVACY REGULATIONS
We seek to comply with applicable data protection and privacy laws, including, where applicable:
- General Data Protection Regulation (GDPR): Applicable to individuals in the European Union and European Economic Area (EEA).
- California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA): Applicable to California residents where the law applies.
- Other U.S. State Privacy Laws: Including, where applicable, privacy laws in states such as Virginia, Colorado, Utah, Connecticut, Texas, Florida, Oregon, and other jurisdictions.
- Other Applicable Privacy Laws: Where applicable, we will comply with privacy and data protection requirements applicable to the jurisdictions in which we operate or provide services.
Nothing in this Policy limits any rights that cannot lawfully be excluded or restricted under applicable data protection legislation.
WHO OVERSEES YOUR DATA?
The entity responsible for managing your personal data is:
AVENIQ DIGITAL LTD
Registered address:
A.G. Leventi, 5, THE LEVENTIS GALLERY TOWER, 13th floor, Flat/Office 1301, 1097, Nicosia, Cyprus.
Platform: Heartllink.com
Company website: aveniq-dig.com
Privacy contact: support@aveniq-dig.com
AVENIQ DIGITAL LTD acts as the data controller for personal information processed through the Website, except where another party independently determines the purposes and means of processing as required by applicable law.
TYPES OF INFORMATION WE HANDLE
We may process different categories of personal information depending on how you use the Website.
1. Personal Identification Information
Information you provide when creating or maintaining an account may include:
- Mandatory or registration data: Name, nickname or display name, date of birth, gender, email address, password or authentication credentials, and email-verification status, except where registration is completed through an available third-party sign-in method such as Google.
- Optional: Profile photographs, educational background, interests, location information, biography, preferences, and other profile information you choose to provide.
You should avoid submitting sensitive personal information unless the Website specifically requests it and provides an appropriate legal basis for processing.
2. Activity and Usage Data
We may collect information concerning your use of the Website, including:
- Frequency of use;
- Features accessed and interactions with other users;
- Preferences and engagement with content;
- Account activity;
- Information about how you found the Website;
- Referral information and campaign identifiers;
- Information relating to your use of credits and Website features.
3. Technical Information
We may automatically collect technical information when you access or use the Website, including:
- IP address;
- Browser type and version;
- Device type and operating system;
- Device identifiers where applicable;
- Language and regional settings;
- Time zone;
- Log information;
- Website usage information;
- Security and fraud-prevention information.
We use technical information primarily to operate, secure, maintain, and improve the Website.
4. Financial and Transaction Information
When you purchase credits or other services through the Website, we may process transaction-related information, including:
- Transaction amount;
- Currency;
- Payment method;
- Transaction date and time;
- Transaction status;
- Limited payment or card information provided to us by payment service providers.
Payment card information may be processed directly by third-party payment processors. Where payment information is processed by such providers, we generally do not receive or retain full payment card numbers or security codes.
5. Communication Records and User Content
We may process information you provide when communicating with us or using communication features on the Website, including:
- Messages;
- Customer support communications;
- Feedback;
- Reports and complaints;
- Photos and other content uploaded to your profile;
- Other content you voluntarily submit through the Website.
Please do not submit information that you do not wish to share with other Website users through your profile or communication features.
6. Location, Jurisdiction, and Security Signals
We may process IP address, approximate location, country or region information, device and network signals, transaction geography, and related security information to apply jurisdictional restrictions, prevent fraud and sanctions evasion, protect the Service, and comply with applicable legal or payment requirements. We do not rely on precise location unless it is provided or required for a specific lawful purpose.
HOW WE COLLECT YOUR INFORMATION
We may collect personal information:
- Directly from you when you register or use the Website;
- When you create or update your profile;
- When you communicate with us;
- When you purchase credits or services;
- Automatically through cookies, logs, and similar technologies;
- From service providers that assist us with payment processing, security, analytics, hosting, or other Website operations, where permitted by applicable law.
WHY WE USE YOUR DATA
We process personal information for the following purposes:
1. Account Security and Verification
To create and manage accounts, authenticate users, conduct manual profile review and verification, protect accounts from unauthorized access, prevent impersonation and fraud, and maintain the safety and security of the Website.
2. Service Provision and Optimization
To provide, operate, maintain, troubleshoot, and improve the Website and its features.
3. Communication
To communicate with you regarding your account, transactions, support requests, service updates, security matters, and other operational matters.
4. Marketing and Personalization
Where permitted by applicable law, we may use your information to send promotional communications, provide personalized content, and improve your experience.
You may opt out of marketing communications at any time by using the unsubscribe mechanism provided in the communication or by contacting us.
5. Improvement and Innovation
To understand how users interact with the Website, analyze usage patterns, improve existing features, and develop new services and functionality.
6. Compliance and Fraud Prevention
To comply with applicable laws and legal obligations, detect and prevent fraud, abuse, unauthorized activity, security incidents, and other misuse of the Website.
LEGAL BASES FOR PROCESSING
Where the GDPR or another similar law applies, we rely on one or more of the following legal bases:
- Performance of a contract: Where processing is necessary to provide the Website and services you request.
- Legal obligation: Where processing is necessary to comply with applicable laws, regulations, court orders, accounting requirements, or other legal obligations.
- Legitimate interests: Where processing is necessary for legitimate business interests, such as maintaining Website security, preventing fraud, improving services, and protecting our legal rights, provided that those interests are not overridden by your rights and freedoms.
- Consent: Where applicable law requires your consent, including for certain marketing communications or certain cookies and similar technologies.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
YOUR RIGHTS
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: Request access to personal information we hold about you.
- Rectification: Request correction of inaccurate or incomplete information.
- Erasure: Request deletion of your personal information, subject to applicable legal exceptions.
- Restriction: Request that we restrict processing in certain circumstances.
- Objection: Object to certain types of processing, including processing based on legitimate interests or direct marketing.
- Data Portability: Request your information in a structured, commonly used, and machine-readable format where applicable.
- Withdrawal of Consent: Withdraw consent where processing is based on consent.
- Right to Lodge a Complaint: Where applicable, you may lodge a complaint with the data protection authority in your country of residence or the relevant supervisory authority.
To exercise your rights, contact us at:
We may need to verify your identity before fulfilling certain requests in order to protect your personal information and prevent unauthorized access.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident and the CCPA/CPRA applies to our processing of your personal information, you may have additional rights, including the right to:
- Know the categories and specific pieces of personal information we collect, use, disclose, or otherwise process, subject to applicable exceptions;
- Request deletion of personal information, subject to applicable exceptions;
- Request correction of inaccurate personal information;
- Opt out of the sale or sharing of personal information where applicable;
- Limit certain uses or disclosures of sensitive personal information where applicable;
- Receive equal treatment for exercising privacy rights.
We do not sell personal information for monetary consideration unless expressly stated otherwise in a future version of this Policy.
If our practices change in a way that requires additional California disclosures or opt-out mechanisms, we will update this Policy and provide the required mechanisms.
California privacy requests may be submitted by contacting:
Where permitted by law, we may take reasonable steps to verify requests before providing or deleting personal information.
DATA RETENTION POLICY
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, provide our services, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and prevent fraud.
Retention periods may vary depending on:
- The nature and purpose of the information;
- Whether your account remains active;
- Legal, accounting, or regulatory requirements;
- Fraud-prevention and security requirements;
- The need to establish, exercise, or defend legal claims.
After account deletion, certain information may be retained where necessary for legal, financial, security, fraud-prevention, dispute-resolution, or regulatory purposes.
DATA SHARING PRACTICES
We may share personal information with trusted third parties where necessary for the purposes described in this Policy.
These may include:
- Service Providers: Hosting providers, payment processors, fraud-prevention providers, analytics providers, customer support providers, technical service providers, and marketing service providers.
- Professional Advisers: Lawyers, accountants, auditors, insurers, and other professional advisers where reasonably necessary.
- Business Transactions: In connection with a merger, acquisition, restructuring, financing, sale of assets, or similar corporate transaction.
- Legal and Regulatory Compliance: Where disclosure is required or permitted by applicable law, court order, regulatory requirement, or lawful government request.
- Protection of Rights and Security: Where necessary to protect the Website, our users, our company, or the rights and property of others.
CROSS-BORDER DATA TRANSFERS
Because we may use service providers located in different countries, your personal information may be processed outside the European Economic Area.
Where required by applicable law, we will use appropriate safeguards for international transfers, which may include:
- European Commission Standard Contractual Clauses;
- Adequacy decisions;
- Other legally recognized transfer mechanisms.
You may contact us at support@aveniq-dig.com for further information regarding applicable safeguards.
COOKIES AND SIMILAR TECHNOLOGIES
The Website may use cookies and similar technologies for purposes including:
- Authentication and account functionality;
- Security;
- Website performance;
- Analytics;
- Preferences;
- Marketing, where applicable.
Some cookies may be provided by third-party service providers.
For additional information regarding cookies and how to manage them, please review our Cookie Policy
DATA SECURITY
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, destruction, or misuse.
These measures may include access controls, authentication mechanisms, encryption or secure transmission technologies, monitoring, and other appropriate security practices.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
PROTECTING CHILDREN’S PRIVACY
The Website is intended for individuals who are 18 years of age or older.
We do not knowingly collect personal information from individuals under 18.
If you believe that a person under 18 has provided personal information through the Website, please contact us at:
We will take appropriate steps to investigate and, where required, delete such information.
RESPONDING TO “DO NOT TRACK” REQUESTS
The Website currently does not respond to browser-based “Do Not Track” signals.
If third-party services integrated with the Website support their own tracking preference mechanisms, you should review the privacy settings and policies of those services.
AUTOMATED DECISION-MAKING AND PROFILING
We may use automated systems for purposes such as security, fraud detection, abuse prevention, personalization, and service optimization.
Where applicable law requires specific rights regarding automated decision-making or profiling, we will provide those rights in accordance with the applicable legislation.
NEED ASSISTANCE?
If you have questions regarding this Privacy Policy, your personal information, or how your information is handled, please contact us at:
AVENIQ DIGITAL LTD
A.G. Leventi, 5, THE LEVENTIS GALLERY TOWER,
13th floor, Flat/Office 1301, 1097,
Nicosia, Cyprus
Email: support@aveniq-dig.com
UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our services, processing activities, applicable laws, or business practices.
When we make material changes, we may provide notice through the Website or by other appropriate means where required by law.
We encourage you to review this Policy periodically to remain informed about how we process personal information.